Outlook Crashes When Opening Email

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  1. Outlook Crashes When Opening Email With Images

We have an outlook addin installed, and while opening some of the html-emails, outlook crashes. If we remove the addin, the emails open properly without outlook getting crashed. The addin isn't supposed to do anything while opening emails. Oct 22, 2018 - Step 1: Investigate possible issues caused by add-ins. Exit Outlook. Open a Run dialog box. Type Outlook /safe, and then click OK. If the issue is fixed, click Options on the File menu, and then click Add-Ins. Select COM Add-ins, and then click Go. Click to clear all the check boxes in the list, and then click OK.

So I'm running windows 7 and just installed dual monitors. I need to have Outlook open on one monitor and use the other for other applications. But when I click anything in Outlook to open it it always goes to the other monitor. Is there any way around this? I know many people say that Windows 'remembers' where you close an application or window and will open that type of window in the same place. That seems to work with everything except my emails and Outlook!

Has anyone conquered this problem before or know where to start?

MeliMeli

3 Answers

Outlook crashes when opening attachments

I was just researching the exact issue.

I opened outlook on the primary monitor and dragged it to the second monitor. Each time I opened an individual email from the secondary monitor, the email opened on the primary.

So, what I did was:

  1. I had outlook opened on my secondary monitor and the email opened on the primary. I wanted the individual email to open on the secondary.
  2. I dragged the open email from the primary over to the secondary and closed the invidividual email. Windows 7 remembered that action.

Now, the outlook application and each individual email open on the seconday.

BlueBlue

Don't have the window maximized (just restored, or you can't move it), then move it to where you want it, the hold SHIFT and close it. You probably do not need the SHIFT key, but that is a common way for Microsoft to REALLY save a location. Then test.

KCotreau

Outlook Crashes When Opening Email With Images

KCotreau
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You could use Display Fusion. I use it with my dual-monitor setup and it works really well. It even has an option for you to specify which monitor programs open in.

imthemanimtheman

protected by CommunityDec 4 '15 at 20:30

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